Indicative timing
Usually 1–2 weeks
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Research template
App onboarding usability
Find where new users encounter difficulties during onboarding.
App teams improving activation.
Use this templateResearch question
Study the first-use experience. Difficulties in the study do not by themselves explain overall product churn.
Required inputs
An accessible app build, onboarding flow, target users and tasks.
Deliverables
- Onboarding completion findings
- Steps that cause questions or repeated actions
- Improvements to test next
Scope
Reports explain sample sources, supporting evidence and limitations. Confirm the scope of any comparisons or recommendations before starting.
Indicative sample
30–80 real users recommended
Timing and sample sizes are planning guides. Agree on the actual plan based on the study and recruitment needs.
Next step
Creating a workspace is free. Research, recruitment and analysis are priced according to the service you choose.